INTERNATIONAL DELIVERIES
All goods are sent using our shipping partner Couriex Cargo & Logistics &/or DHL.
We ship worldwide excluding certain countries, including but not limited to:
Afghanistan, Cuba, Iran, Iraq, Russia, Yemen.
INTERNATIONAL DELIVERY TIMINGS
Goods will be delivered to you within 3-7 business days.
Estimated shipping arrival dates are based on the day and time of placing the order, and the destination. Please note that we will try our best to ship and have your order delivered as soon as possible, however there may be delays due to any unforeseen circumstances out of our control.
For international orders, customs & public holidays may delay the estimated arrival date.
SHIPPING RESTRICTIONS
Certain products including Beauty, Candles and Food items are restricted for International Shipping and are only available for local delivery within United Arab Emirates.
TRACKING YOUR ORDER
You will be notified via email with the tracking number once your product(s) has been shipped.
If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when each product has been shipped.
IMPORT CUSTOM DUTIES & TAXES
Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. Customs Duties and related charges will be the sole responsibility of the receiver – we do not have control over such charges and cannot predict what they may be.
NEED MORE INFORMATION?
We are very happy to assist with any queries in regards to International shipping.
Please email us at: [email protected]
Call us on +971 4 385 4555
WhatsApp +971 56 564 6576
INTERNATIONAL SHIPPING RATES
International shipping charges are based on the actual weight or final volumetric weight of each item; whichever is greater. The final shipping rate is calculated at checkout.
Please use the shipping chart below for an estimated cost in UAE Dirham, for orders above 15 kilos, please send an email to [email protected] for an estimated quote.
LOCAL UAE DELIVERIES
All goods are sent using our shipping partner Couriex Cargo & Logistics &/or DHL.
UAE DELIVERY TIMINGS
Goods will be delivered to you within 1-3 business days.
Estimated shipping arrival dates are based on the day and time of placing the order, Please note that we will try our best to ship and have your order delivered as soon as possible, how ever there may be delays due to any unforeseen circumstances out of our control.
Orders placed on the weekend (Fridays and Saturdays) and public holidays will be processed the next business day.
FREE INSTORE COLLECTION
You can select our free collection service at the checkout to pick up instore;
Comptoir 102, 102 Beach Road, Jumeriah 1, Dubai, UAE
TRACKING YOUR ORDER
You will be notified via email with the tracking number once your product(s) has been shipped.
If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when each product has been shipped.
UAE SHIPPING RATES
Local shipping charges are based on the actual weight or final volumetric weight of each item; whichever is higher.
The final shipping rate is calculated at checkout.
Please use the shipping chart below for an estimated cost in UAE Dirham:
IMPORT CUSTOM DUTIES & TAXES
Deliveries within the UAE will not be subject to custom duties.
NEED MORE INFORMATION?
We are very happy to assist with any queries in regards to Local UAE shipping.
Email us at [email protected]
Call us on +971 4 385 4555
WhatsApp +971 56 564 6576
